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We value you as our customer, and want to assure you that we are committed to upholding the trust you've placed in us. Melanie Morstad's Protection of Personal Information Principles has been created to ensure we preserve the confidentiality, accuracy and security of your personal information. These principles guide us in the collection, use, retention and disclosure of your personal information.

 

What is personal information? Personal information means any information about an identifiable individual. This includes information such as your name, address, telephone number, birth date, purchase information or e-mail address. As a customer, you provide Melanie Morstad with this information in a variety of ways. In every case, Melanie Morstad adheres to strict guidelines when dealing with your personal information.

 

Collecting your personal information

 

  • When you provide Melanie Morstad with personal information, we inform you as to why we are collecting it.

  • Melanie Morstad obtains your consent for the collection of your personal information. In some instances, where the purpose for collection is obvious, your consent is implied.

  • Melanie Morstad asks for your permission to collect additional information that may be useful in serving you in the future.

Using and disclosing your personal information

  • Melanie Morstad only uses and discloses your personal information for the marketing purposes identified to you when your consent was obtained.

  • Melanie Morstad does not provide your personal information for marketing purposes of other organizations without your consent.

  • You can withdraw your consent for the use of your personal information at any time, subject to legal restrictions and upon reasonable notice to Melanie Morstad. We will let you know of the implications of withdrawing your consent.

  • Information may be retained by Melanie Morstad for audit or archival purposes.

 

Maintaining and safeguarding your personal information

 

  • Melanie Morstad strives to ensure that our security measures protect against loss, theft and unauthorized access, disclosure, use or modification of your personal information.

  • Melanie Morstad limits access to your personal information to those Melanie Morstad associates who may need it for use in accordance with Melanie Morstad's established privacy principles.

  • Melanie Morstad keeps your information for as long as necessary, in order to service you better.


You are entitled to access your personal information

  • If you request access to your personal information, Melanie Morstad responds to your request within 30 days.

  • There is no cost for reasonable requests unless you require copies of records. Melanie Morstad advises you of the cost, if any, prior to copying those records.

  • Melanie Morstad may not be able to provide you with access to your personal information where the information cannot be separated from the records of others, cannot be disclosed for reasons of security or commercial confidentiality, or is protected by legal privilege.


We provide you with the answers

 

If you have any questions, concerns or complaints about privacy at Melanie Morstad, or if you would like to withdraw your consent for the use of your personal information, or to obtain a copy of our Protection of Personal Information Principles, contact the Melanie Morstad through email at morstad@telus.net.